Using Your Ferry Payroll Card and Account

Tips and Wages

• When will my paycheck be deposited into my Ferry account?
• Can I access my paycheck early with Ferry?
• How can I access my pay and tips without a fee or hold?
• What do I do if my tips are late?
• When will I be able to access my tips?

Fees

• Does Ferry charge overdraft fees?
• What does the Ferry Payroll card cost?
• What fees does Ferry charge?

Account Set-Up

• What to Do If You See "We're Having Trouble Finding Your Account" Message
• How do I set up my Ferry account for the first time?
• How do I open a Ferry account?

Using Ferry

• What is the Difference Between My Available Balance and Present Balance?
• Can I get physical checks for my Ferry account?
• If I change jobs, can I take my Ferry account with me?
• How do I check my balance?
• How to Access Your Existing Ferry Account
• How to Pay Bills with your Ferry Paycard

Account Settings

• Why is my account number different in my Ferry app vs my employer's payroll software?
• Where can I find my account and routing numbers?
• How to unsubscribe from emails
• How do I close my Ferry account?
• Ferry Onboarding—Wage Payment Elections
• How can I change my language settings?
• See all 15 articles

Cards

• Is my Ferry card secure?
• Can I add my Ferry card to my mobile wallet?
• How long will it take for my new Ferry card to arrive?
• Can I send my card to a different address?
• I ordered a new card, but it never arrived—what do I do?
• My card was lost or stolen—what should I do?
• See all 15 articles