How do I set up my Ferry account for the first time?

Follow these steps to set up your new Ferry account:

Step 1: Access the Ferry Registration Page

  • Download the Ferry Pay mobile app and click "Register" on the login screen or visit https://appuseferry.com/onboarding/ in a web browser.

Step 2: Begin the Registration Process

  • Enter the phone number or email address associated with your account.
  • Enter the one-time passcode (OTP) sent to your phone or email to verify your account.

Step 3: Choose Whether to Enroll in Ferry Pay (Non-BJ’s Employees Only)

  • If you are a BJ’s employee, you will not see this step and will go to Verifying Your Personal Details (Step 4)
  • If you would like to enroll in Ferry Pay:
    • Read the Tip Payment Election Form
    • Under Acknowledgment, select “Enroll in Ferry Pay for my non-cash tips”
    • Type your name as your signature of agreement
  • If you do not wish to receive your tips through Ferry Pay:
    • Select “Opt OUT of Ferry Pay”
    • If you change your mind in the future, you can come back and register your account at any time
  • If you do not receive tips:
    • Select “I do not receive tips.”
    • If you choose this option, you can still receive your wages through Ferry.

Step 4: Verify and Update Your Personal Details

  • Review the personal details displayed and make sure they are correct.
  • Update any information as needed.

Step 5: Terms and Conditions and Wage Payment Election Switch

  • Read and agree to the terms and conditions if you wish to proceed.
  • BJ’s employees only: Determine if you would like Ferry to automatically update your Wage Payment Election with your employer (if you have not already done so) in order to ensure that your wages will be deposited to your Ferry account.
  • Non-BJ’s employees: if you select Ferry as your wage payment, we will send a request to your manager to make the change in your payroll system. Please confirm in your payroll system before your next paycheck to ensure this has been completed. 

Step 6: Select Your Ferry Card Option

  • Choose one of the following options:
    • Already have a card: Enter your card information to activate your card, then set a PIN.
    • Only want a digital card: Set a PIN for your card. Your card information will be provided once your account setup is complete.
    • Do not want a card right now: Continue to the next step.

Step 7: Finalize Your Account Setup

  • If on a mobile device, decide whether to enable biometric login, push notifications, and location sharing.
  • Click "Start Using Ferry!"

By following these steps, your Ferry account will be set up and ready to manage your wages and tips efficiently. If you encounter any issues, reach out to Ferry Support for assistance.

 

On useferry.com/activate:

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Using the Ferry mobile app:

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