How to Activate or Deactivate Biometric Login

Biometric login offers a quick and secure way to access your Ferry account. Follow these steps to activate or deactivate this feature: 

  1. Log into Your Ferry account
    Open the Ferry Pay app or visit https://app.useferry.com/ and log in using biometrics or one-time password 
  2. Navigate to the “Account” section 
  3. Open the "Settings" tab 
  4. Select “Security Settings” 
  5. Toggle Biometric Login On or Off

Once updated, your biometric settings will be saved immediately, allowing you to control how you access your account. 

Having trouble updating your biometric login settings? Please see Biometric Login Troubleshooting 

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