How do I change the personal information in my Ferry account?

You can follow these steps to update your phone number, email address, or permanent address for your Ferry account at any time:


1.) Log into your Ferry account and navigate to the "Account" > "My Profile" section to review your current information. 

Screenshot 2024-06-05 at 10.38.55 AM.png  Screenshot 2024-06-05 at 10.39.05 AM.png

2.) Click the "Change" button next to the information you wish to update. You will need to confirm the request with a One Time Passcode (OTP) number through your verified phone or email address to complete the update. 

Screenshot 2024-06-05 at 10.58.31 AM.png

Please note that you can only change your verified phone number or email address once the other contact information has been verified as well. Click "Verify Now" to confirm the unverified item and proceed with your updates.


If you need assistance with updating your personal information, please reach out to the support team with the relevant context and screenshots so we can help!

Was this article helpful?
0 out of 0 found this helpful

Articles in this section