What should I do if my personalized card never arrived?

Cards should arrive within 7-10 business days after you receive your card shipped confirmation email. If it has been less than 15 business days since the card was shipped, we recommend giving it a little more time for your card to be delivered. 


All cards are delivered via standard USPS. Deliveries might be delayed and our Customer Support team does not have any tracking information. We appreciate your patience as your card is delivered.


If it has been more than 15 days since your card was shipped, please contact us using your Ferry app and we’d be happy to look into it for you.

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

See more